Terms & Privacy Policy
Please read our terms of service and privacy policy carefully before using our website or purchasing products.
Terms & Conditions
By accessing and using Rogue Anabolics website, you agree to be bound by these terms and conditions.
1. Acceptance of Terms
By accessing, browsing, or using the Rogue Anabolics website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, please do not use our website or services.
2. Eligibility & Age Requirements
You must be at least 21 years of age to purchase products from Rogue Anabolics. By placing an order, you confirm that:
- You are of legal age in your jurisdiction
- You understand the legal status of anabolic steroids in your country
- You are purchasing for personal use only
- You have consulted with a healthcare professional
- You accept full responsibility for compliance with local laws
3. Products & Services
All products sold on Rogue Anabolics are intended for research purposes and personal use only. We guarantee:
- 100% authentic pharmaceutical-grade products
- Proper storage and handling of all inventory
- Accurate product descriptions and specifications
- Lab-tested purity and potency
- Proper expiration dates (minimum 18 months)
We reserve the right to refuse service, cancel orders, or limit quantities at our discretion. Product availability and pricing are subject to change without notice.
4. Ordering & Payment
When you place an order with Rogue Anabolics:
- You are making an offer to purchase products at the listed price
- Order confirmation does not guarantee acceptance
- We reserve the right to refuse or cancel any order
- Payment must be received before order processing
- All prices are in USD unless otherwise stated
- Promotional codes and discounts cannot be combined unless specified
5. Shipping & Delivery
We ship worldwide with the following conditions:
- Shipping times are estimates and not guaranteed
- Delays due to customs, weather, or carrier issues are beyond our control
- You are responsible for providing accurate shipping information
- Packages are shipped discreetly with no product identification
- Reship or refund provided for lost/seized packages (with proof)
- Import duties and taxes are the buyer's responsibility
6. Limitation of Liability
Rogue Anabolics shall not be liable for:
- Misuse or abuse of products purchased
- Side effects or health issues resulting from product use
- Legal consequences in your jurisdiction
- Customs seizures or import restrictions
- Indirect, incidental, or consequential damages
IMPORTANT: Anabolic steroids should only be used under medical supervision. We strongly recommend consulting with a healthcare professional before use. You assume all risks associated with purchasing and using these products.
Last Updated: January 2025
Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
1. Information We Collect
When you use our website or make a purchase, we collect:
- Personal Information: Name, email address, phone number, shipping address
- Payment Information: Billing address, payment method details (encrypted)
- Order Information: Products purchased, order history, preferences
- Technical Data: IP address, browser type, device information, cookies
- Communication Data: Support tickets, emails, chat transcripts
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate about your orders and account
- Provide customer support
- Improve our products and services
- Send promotional emails (with your consent)
- Prevent fraud and ensure security
- Comply with legal obligations
3. Data Protection & Security
We implement industry-standard security measures to protect your data:
- 256-bit SSL encryption for all data transmission
- Secure, encrypted databases for data storage
- PCI DSS compliance for payment processing
- Regular security audits and updates
- Restricted access to personal information
- Secure backup systems
We NEVER store credit card information on our servers. All payment processing is handled by certified third-party payment processors.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Keep you logged in to your account
- Analyze website traffic and user behavior
- Improve website functionality
- Provide personalized content and recommendations
You can control cookie settings through your browser. However, disabling cookies may limit website functionality.
5. Third-Party Sharing
We do NOT sell or rent your personal information. We may share data with:
- Payment Processors: To process transactions securely
- Shipping Carriers: To deliver your orders
- Service Providers: For website hosting, email services, analytics
- Legal Authorities: When required by law or to protect our rights
All third parties are contractually obligated to protect your data and use it only for specified purposes.
6. Your Privacy Rights
You have the right to:
- Access your personal data we hold
- Request correction of inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Object to data processing
- Request data portability
To exercise these rights, contact us at privacy@rogueanabolics.com. We'll respond within 30 days.
Last Updated: January 2025
Refund & Return Policy
We stand behind our products with a comprehensive satisfaction guarantee and fair refund policy.
30-Day Satisfaction Guarantee
We offer a 30-day satisfaction guarantee on all products. If you're not completely satisfied with your purchase, we'll make it right.
Refund Eligibility
You may request a refund or reship if:
- Product is damaged or defective upon arrival
- Wrong product was shipped
- Package was lost or never delivered
- Package was seized by customs
- Product quality does not meet our standards
Refund Process
To request a refund:
- Contact support within 30 days of delivery
- Provide your order number and reason for refund
- Submit photos if product is damaged/defective
- Our team will review within 24-48 hours
- Approved refunds processed within 5-7 business days
Reship Policy
For lost or seized packages, we offer free reshipping:
- One free reship per order if package is lost/seized
- Tracking information must show package issue
- Reship uses alternative shipping method
- Second reship may incur 50% shipping fee
- Full refund available instead of reship
Non-Refundable Items
The following are not eligible for refund:
- Products used or opened (unless defective)
- Orders refused at delivery
- Incorrect address provided by customer
- Customs duties or import taxes
- Shipping fees (unless our error)
Important: All refund requests must be made within 30 days of delivery. Contact support@rogueanabolics.com with your order number and detailed explanation.
Last Updated: January 2025